In today’s healthcare environment, personalized communication is essential to foster a strong bond with your patients. By automating birthday emails that celebrate your patients on their special day, you create an uplifting experience that boosts satisfaction and engagement. Research shows personalized messages can enhance engagement by up to 25%. This article provides a sample email script—complete with spaces for an image and a video guide—to help you set up the perfect automation.
Sample Email Script
Subject: Happy Birthday, {FIRSTNAME}!
Email Body:
Dear {FIRSTNAME},
Happy Birthday! Today is all about celebrating you. We hope your day is filled with joy, laughter, and wonderful moments.
Sample Image:
Wishing you a fantastic birthday and a year full of happiness.
Warm regards,
[Your Clinic Name]
[Contact Information]
Things to understand before watching the video:
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Timing Summary:
Default timing: Patients receive the birthday message at 10:00 AM Melbourne time.
If campaign delay is set to 1 hour: Patients receive the message at 11:00 AM Melbourne time.
For European-based practices: It is recommended to set the campaign to send the message 8-9 hours after the initial step, to account for the time zone difference.
For a detailed, step-by-step guide on setting up this birthday automation, please watch the video below:
Implementing this automated birthday email system is a simple yet powerful way to show your patients that they matter. By delivering thoughtful, personalized messages at the optimal time, you ensure your patients receive a warm greeting on their special day. Embrace this strategy to enhance patient satisfaction, build stronger relationships, and create a lasting impact on your practice.
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