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Tip: How to Keep Your Email Out of the Spam/Junk Box
Tip: How to Keep Your Email Out of the Spam/Junk Box

Tips on how to keep your emails out of your patients' junk folder.

Flori avatar
Written by Flori
Updated yesterday

In today’s digital landscape, ensuring your emails land in the inbox rather than the spam folder is crucial for maintaining strong communication and effective marketing. Here are proven strategies and best practices to help you improve your email deliverability.


1. Authenticate Your Domain

Why It Matters:
Authenticating your domain is one of the most effective ways to establish your credibility with email providers. By verifying that your emails come from a trusted source, you reduce the risk of being flagged as spam.

How to Do It:

  • SPF (Sender Policy Framework): Add an SPF record to your DNS to specify which servers are permitted to send emails on behalf of your domain.

  • DKIM (DomainKeys Identified Mail): Implement DKIM to attach a digital signature to your emails, allowing the recipient server to verify that the email was not altered.

  • DMARC (Domain-based Message Authentication, Reporting, and Conformance): Use DMARC to instruct receiving servers on how to handle emails that fail SPF or DKIM checks.

For a step-by-step walkthrough, click the button below.

2. Use a Reliable Email Service Provider (ESP)

Choosing an ESP with a strong reputation for deliverability can make a significant difference. Look for features like built-in authentication, reputation monitoring, and compliance with major ISP requirements.

3. Maintain a Clean Email List

  • Regularly Update Your List: Remove inactive subscribers and bounced email addresses to prevent your sender reputation from deteriorating.

  • Implement Double Opt-In: This ensures that only genuinely interested users are added to your list, reducing spam complaints.

4. Avoid Common Spam Triggers

  • Content Quality: Avoid overly promotional language, excessive use of exclamation marks, and all-caps text.

  • Formatting: Use a balanced mix of text and images. Poorly coded HTML or one large image can trigger spam filters.

  • Subject Lines: Write clear, honest, and engaging subject lines that accurately reflect the content of your email.

5. Monitor Your Sender Reputation

Keep track of your sender score and be aware of your domain’s reputation. Tools provided by many ESPs can alert you to any potential issues before they affect your deliverability.

6. Test Before Sending

Always run tests before launching your email campaigns. Use spam-checking tools to review your message for potential issues and adjust accordingly.


By following these tips—including authenticating your domain—you can significantly improve your email deliverability and avoid the pitfalls of spam filters.


Need Assistance?

If you have any questions or require further support with Cliniq Apps, please chat with us via the Cliniq Apps messenger.

Enjoy growing your practice with Cliniq Apps! 🚀

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