Incidences such as Cancellations, Late Cancellations and No-Shows are your practice worst nightmare. They create a gap in your calendar and consume the time of your front desk personnel who are constantly trying to rebook these patients using phone calls and messaging.
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As you know, Cliniq Apps can help you automate the communication process especially to rebook these patients.
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You can also use Cliniq Apps Dashboards to help you monitor these rates and identify which campaign is needed to boost your re-bookings.
For example, the practice below suffers from a very high DNA no re-book (~50%). Also, the cancellation with no re-book is high. Both rates should be reduced using automation.
Check the cancellation rebooker, the DNA rebooker and the late-cancellation reducer campaigns.
If you have any questions, please chat with us in your Cliniq Apps web messenger.
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Enjoy growing your practice!
Cliniq Apps π