Skip to main content
All CollectionsDashboardsDefinitions
Dashboards: Understanding Average Patient Re-Visits
Dashboards: Understanding Average Patient Re-Visits

Track patient loyalty & retention effectively with Average Patient Re-Visits—boost your clinic’s growth using Cliniq Apps.

Flori avatar
Written by Flori
Updated over 2 weeks ago

The success of your allied health clinic depends greatly on patient retention and loyalty. One crucial metric that reflects patient loyalty and engagement is the Average Patient Re-Visits number, which essentially tracks how frequently patients return to your practice.


What is Average Patient Re-Visits?

Average Patient Re-Visits indicates the average number of appointments each patient attends at your clinic. It's a key performance indicator (KPI) highlighting your clinic's ability to maintain continuous patient care and satisfaction.

Formula:

Average Patient Re-Visits = Number of Appointments / Number of Patients

For example, if your clinic recorded 1,000 appointments and had 148 unique patients, your average patient revisit rate would be:

1,000 appointments ÷ 148 patients = 6.77


Interpreting the Results:

A score of 6.77 means, on average, each patient visits your clinic roughly 7 times. This number suggests a strong level of patient retention, indicating that your clinic is effectively meeting patient expectations and promoting ongoing care. Generally, an average revisit rate above 5 is considered healthy in allied health settings, though ideal benchmarks may vary by specialization and services offered.

If your number is significantly lower, it might indicate an opportunity for improvement in patient engagement or satisfaction.


Improving Your Numbers with Cliniq Apps:

Cliniq Apps helps you track critical metrics like Average Patient Re-Visits seamlessly, offering insights into your clinic's performance. With powerful tools designed specifically for allied health clinics, Cliniq Apps can boost patient retention, automate patient communication, and ultimately, enhance overall clinic efficiency and growth.

Enhance your patient experience and elevate your practice success with Cliniq Apps today.


Need Assistance?

If you have any questions or require further support with Cliniq Apps, please chat with us via the Cliniq Apps messenger or email us at support@cliniqapps.com.

Enjoy growing your practice with Cliniq Apps! 🚀

Did this answer your question?