Your patient retention rate is the number of patients during a specified time period (6, 12 or 18 months) divided by the total number of patients during that same period. You can also filter this figure by practitioner.
Patient retention is the key driver of practice profitability. The more patients you retain, the less you have to invest in finding new ones. A declining retention rate over time is indicative of serious problems in your clinic’s business model.
If you have any questions, please chat with us in your Cliniq Apps web messenger.
Enjoy growing your practice!
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