Your cancellation rate is the proportion of bookings that are cancelled by patients during a specified time period. You can also filter this figure by practitioner.
While a high cancellation rate might sound intuitively bad, it is often inversely proportional to your no-show rate. Since no-shows are more expensive than cancellations, a cancellation rate that increases over time can be indicative of good management.
If you have any questions, please chat with us in your Cliniq Apps web messenger.
Enjoy growing your practice!
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