Your cancellation rate is the proportion of bookings that are cancelled by patients during a specified time period. You can also filter this figure by practitioner.

While a high cancellation rate might sound intuitively bad, it is often inversely proportional to your no-show rate. Since no-shows are more expensive than cancellations, a cancellation rate that increases over time can be indicative of good management.

If you have any questions, please chat with us in your Cliniq Apps web messenger.
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Enjoy growing your practice!
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