Patients often reach out on the channels they already use daily, and they expect fast replies. In a survey of social media users, 52% expected a brand to respond within an hour. At the same time, clinics are often juggling multiple inboxes and systems, which makes it easy to miss messages. One study cited in our Help Center notes that over 72% of clinics use two or more separate systems to manage communication.
That’s where FB AI (Facebook AI) in Cliniq Apps comes in. Facebook Messenger has a huge global footprint, with Meta’s planning data showing Messenger ads reached 947 million users in January 2025. With FB AI, your clinic can respond instantly on Messenger and guide patients from enquiry to booking inside Cliniq Flows.
➡️ Watch the video tutorial below to learn how to connect Facebook Messaging and enable AI Communications in Cliniq Flows.
Once set up, FB AI helps your clinic stay responsive on Facebook Messenger without relying on staff to constantly check for replies. Messages are handled consistently, patient details can be matched to the correct record, and bookings can be confirmed faster, all while keeping communication centralized so your team spends less time switching between tools and asking, “Did the patient reply?”
Need Assistance?
If you have any questions or require further support with Cliniq Apps, please chat with us via the Cliniq Apps messenger.
Enjoy growing your practice with Cliniq Apps! 🚀
